I dont usually get packages through UPS, I usually get them through USPS, DHL or FedEx. I got a "we missed you" notice, meanwhile I was home all day, the notice said that my package would be dropped at a UPS local access point.
So I went to place where the driver said it was going to be, and it wasn' t there. Next day deja-vu, the exact same thing I was home all day and when i went to check the mail, another "we missed you notice". So again I drive down to the "access point" and of course there was no package. I called customer service, they said my package was never brought there and now being it saturday, i will have to wait until Monday for them to try to deliver it again.
Why would the driver write down to pick up my package at a place that he was never going to bring it to. I am over here playing catch with my package, so annoying.
I told customer service just to hold my package so i can just come pick it up monday. I literally will not use them again.This was all such an inconvenience.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Poor customer service.