They are very inflexible with delivery. I had to call Mcm and UPS back and forth because UPS has no idea what they are doing.
One gentleman helped me greatly by letting me know the eta for when my package would arrive the next day a different dude says that he isn't able to do that. They are not trained very well and will tell you one thing and someone will tell you something else.
You go on their website and see their slogan for ease of mind on deliveries but it's quite the opposite. Very *** service
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