Seller: Light In The Box Product: Ups Delivery Service Clear all filters (0 of 1742 reviews match)
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Light In The Box - Bougt a few things

2.4
Details
I ordered off this site payed over 170 dollars and got ripped off. My package showed up and the ups guy said u needed to pay another 36 dollars after i payed for shipping insurance and duty taxes already so i said no send it back and have tryed to get in touch with them thew sending a ticket online and they do not get back.. Never again and feel this site is a joke . got riped off 170.40 ..
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Review
#1076360 Review #1076360 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Pricing issue

Light In The Box - Light kit

1.0
Details
I ordered a remote control "light kit", like the lights you see under vehicles, intending to put them on my electric wheelchair. I ordered them on 06/02/2017, with the expedited 2-3 business days shipping plan. That was $8.80 for the shipping alone. The day that I ordered them was a Saturday. It is now 06/14/2017, and UPS finally sent me an email telling me that they are going to deliver them tomorrow. A WEEK AND A HALF TO GET SOMETHING THAT SHOULD HAVE ONLY TAKEN 5 DAYS. And the CHINESE are top in technology??? This company should be shut down, and NEVER be allowed to operate ever again. The owners and employees should be thrown in a Chinese prison for LIFE. I wrote to them several times, only to get 1 lie after the other. And the last emails that I got from them had links in them that only directed me to their order page, and no instruction on what I was supposed to click on once I was there. TRACKING: Their tracking site was horrible. For 3 days, it said that my package was still in some type of customs clearance station in New York. I wouldn't allow these *** to walk a dog, much less handle money, and sell products. Donald Trump should ban THIS company from selling products to United States citizens. He needs to PUT A BOOT IN THEIR ***, IT'S THE AMERICAN WAY. (Thanks Toby Keith for the great song). Hey Mr. Trump, SHUT THESE PEOPLE DOWN!!!
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Review
#1060283 Review #1060283 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Poor customer service
Loss
$880
Preferred solution
SHUT DOWN THIS COMPANY

Light In The Box - LghtInBox: UPS is making money with your custom charges and will always send it through customs

LightinBox offers cheap international shipping with UPS. UPS delivers to your door but wants VAT plus administration charges for the VAT. In my case: 50 € goods incl. int. shipment but then at the door again 10 € VAT and 10 € for UPS administration costs. So what's going on here. Basically UPS made a nice deal with LightInBOx and maybe also with others from China: 1) offer cheap international shipment. Most people ordering know that the might have to pay VAT at arrival but often not. Its a bit of a gamble. 2) If Customs opens package and wants VAT, UPS will deliver package to Customer and requires the VAT payment. On top of that they charge the administration costs which where higher then the delivery itself. There are 2 issues here. First of all why should UPS charge extra for handling the VAT, it should be in the costs for international delivery already. I paid 5 € for the shipment and 10 € for the VAT administration, I would call that a small scam. The 2nd issue is: UPS has a big interest to have each package checked by Customs and have you paying the VAT. Because that is where UPS makes 2/3 of the money. Other shippers give it to customs and customs opens some but not all of them. UPS WANTS all packages to be charges with VAT. Fact is, every time I have something delivered by UPS from abroad, they charge me those costs and the VAT. With other suppliers i don't alsways have to pay the VAT. (YES, Legally I should, I know). Of course, LightinBox is not mentioning this in the shipment costs. They offer an insurance for custom duties, but if you read it, it does not mention the UPS administration fees. So basically, don't trust LighinBox shipment costs. VAT you should take into account, you should pay it but sometimes one is lucky. But with Lightinbox and UPS you be'll sure you'll have to pay the VAT and extra admin costs and the offered insurance will not cover this.
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Review
#971060 Review #971060 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Pricing issue

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UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
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(800) 742-5877
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