Product: Ups Delivery Service Clear all filters (1743 of 1743 reviews match)
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UPS - Ridiculous service

1.0
Details
I shipped a document last week Friday through UPS Next Day Air. Today is Thursday. I've been calling for update since Monday. No one knows why the document is not being shipped to its final destination, Puerto Rico. I have a deadline to meet and no one knows the status of my document. Of course, today I had to request for them to ship my documents right back to me. Angry
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Review
#1664788 Review #1664788 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
1.0
Details

Update by user Sep 27

After 2 months of calls i was told GoPro wont do anything past 10 days from date of delevery.

Original review posted by user Sep 25

Around the middle of July we realized that the camera had not been received and Called Go Pro who said to check neighbors and with UPS as it had been de levered. Checked with UPS and was advised delivered and signed for by a "Smith" The address sent to is our Law...
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Review
#1664341 Review #1664341 is a subjective opinion of poster.
Service
Ups Delivery Service
Pros
  • Good equipment when you get it
Cons
  • Worst customer service but will not let you talk to supervisor
  • All calls through some other country
Reason of review
Problem with delivery
Loss
$333
Preferred solution
Deliver product or service ordered
Tags
  • Gopro Hero Black 7
2.7
Details

Update by user Sep 24

After several calls with UPS, I have found their representatives to be very kind and quick with helping me find out what exactly is going on. They were each very helpful.

In the end I had to contact Apple and have them give UPS the O.K. to start an investigation....

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Review
#1662209 Review #1662209 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Missing package
Reason of review
Problem with delivery
Loss
$700
Preferred solution
Deliver product or service ordered
Tags
  • Poor Delivery
So I called UPS customer service to check on my package. They said that one attempt was made and they can only make one delivery attempt a day to deliver the package. The driver made no attempt to buzz a second time nor did s/he try to call me (which i was told that...
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Review
#1659909 Review #1659909 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Sucks at delivery
Reason of review
Problem with delivery

DO NOT USE UPS TO SHIP FRAGILE ITEMS

1.0
Details
DO NOT USE UPS TO SHIP ANYTHING FRAGILE. THEY WILL BREAK IT AND THEN THEY WILL REFUSE TO PAY FOR IT!!! They will speciously claim that you did not pack it properly. They will never accept responsibility for their mishandling of your delicate possessions. Indeed, the man behind the counter at the store tried to warn me. Now I will be taking them to small claims court! Good thing I am an attorney and easily know how to do it!
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Review
#1659756 Review #1659756 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
Loss
$750
Preferred solution
Repair my chandelier

UPS - BAD DRIVERS

1.0
Details
after 3 years of delivering to my house they now claim my address is wrong so I put new numbers on my mailbox and on a telephone pole they still returned it then the next week they found it then the week after that they cannot find me again I called gave directions they still returned it
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Review
#1659443 Review #1659443 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Inept drivers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • bad UPS service

UPS in Mesa, Arizona - Horrible Service

1.0
Details
I ordered a gift for my husband. Their website says its suppose to be delivered today by end of day. Guess what, now the rep says its lost in transit. 3 weeks ago they delivered my order to a completely different address. I hope no one is continuing to use UPS and the horrible service.
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Review
#1652526 Review #1652526 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered

UPS in Salaberry-De-Valleyfield, Quebec - Can't find address

1.0
Details
I buy online all the time. Never have any issues whatsoever with numerous shippers until of course UPS. Two packages in two weeks. Can't find my place. Look a little harder!!! How do they stay in business???
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Review
#1649766 Review #1649766 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.0
Details
NOT TRUE! Amazon assisted getting UPS on the line and they were to have the driver come deliver that day. Did not happen. I later got notice it would be Tuesday after the holiday when it would arrive. They never tried to deliver and instead dropped them at a pick up...
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Review
#1643742 Review #1643742 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
Loss
$100

Contact UPS Customer Service

Mailing Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
Phone:
(800) 742-5877
All UPS Contacts
1.0
Details
I'm so angry with UPS. I shipped products from China to the Philippines and tracked the package. On the fifth day from the time it was shipped, it said on tracking that they tried to deliver and I wasn't there. BS!!! I was there and there were other people there in...
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Review
#1639808 Review #1639808 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered