Apparently drivers are permitted to just drop packages anywhere. We live at the end of a long lane and in the winter it gets icy.
I have no problem with the driver not wanting to come down the lane where he might get stuck, but he just leaves packages along the road next to the rural mailbox. Last night I saw via tracking that a package supposedly had been delivered. We had been home all day. The delivery said "Lane," so I trekked up to the end of the lane and sure enough there were two packages lying in a snow bank in the middle of a sleet storm.
I had not know we were getting another and if I had not gone up to check for the first package, the package, clearly marker "perishable" fruit would have been frozen. I fail to see why they can't call and say they were unable to deliver because of the ice and would we please pick it up.
I would have been happy to oblige. Very bad service.
Product or Service Mentioned: Ups Delivery Service.