Plymouth, Minnesota
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1.0
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3 comments

Both my wife and I work during the day. UPS delivers between 2:30 and 6:30.

During this 4-hour period, we are never at home. As far as I can tell from the website, when a signature is required there are no alternative delivery options.

Very inefficient. It would be nice if you could specify an exact time that the delivery will be made and then I can make arrangements to be there at that time.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Delivery service.

UPS Cons: Delivery and phone answering delay time.

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Anonymous
#1625241

*** don't use this *** company.

Anonymous
#1616994

I can understand your frustrations, but there is simply no way UPS can give you an exact time. Weather, traffic...too many variables they simply cannot control.

If you order a package that requires a signature - the overwhelming majority do not - then you need to be home when it's delivered, even if it means taking a day off work. It's what I do.

RemorsefulPelican
#1617107
@Anonymous

Understand they can't, but show up at 1:30 when it clearly stated 2:45 to 6:45. They true at 1:00.

Now Dove hour away to pickup package! Horrible!