I ordered a phone, when it as finally available it was shipped UPS one-day delivery. I waited around all day, the tracking number said it was all good for on time delivery today.
Finally, at 8:30 PM I called customer service, with online tracking STILL saying it would be delivered today. Customer service told me that it wouldn't be delivered until tomorrow, because they didn't get the package in time.
That's a lie -- their online tracking information says it left Kentucky or Tennessee at 12:14 AM EST this morning, and that it arrived in California about 75 miles from me at 8:43 PST this morning. Twelve hours later, with the online system telling me it's still on time for delivery today, suddenly it's tomorrow because they "Didn't get it in time." If you didn't get it in time, you shouldn't have had your computer tell me ALL DAY that it would be delivered TODAY.
Product or Service Mentioned: Ups Delivery Service.