My complaint certainly isn't as serious as some, but nonetheless I am livid with UPS. I don't understand why UPS delivers soooo late in the day!
I was home all day and they delivered at 8:30 pm, at the one time I was out for the day. And without my knowledge, they wouldn't just leave the package. Which means I am going to lose a whole other day waiting on UPS to deliver things I need for my business. And the hoops I had to jump through to figure out how to authorize them to leave a package, my gosh.
I had to open an account with UPS and then open a My UPS Choice account.
It's ridiculous! And apparently it takes a whole day to process a request for them to hold the package so I can pick it up, which doesn't help at all!