2 comments

My complaint certainly isn't as serious as some, but nonetheless I am livid with UPS.I don't understand why UPS delivers soooo late in the day!

I was home all day and they delivered at 8:30 pm, at the one time I was out for the day. And without my knowledge, they wouldn't just leave the package. Which means I am going to lose a whole other day waiting on UPS to deliver things I need for my business. And the hoops I had to jump through to figure out how to authorize them to leave a package, my gosh.

I had to open an account with UPS and then open a My UPS Choice account.

It's ridiculous!And apparently it takes a whole day to process a request for them to hold the package so I can pick it up, which doesn't help at all!

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Anonymous
Birmingham, Alabama, United States #715432

Thats what happens when Management cuts the # of Drivers, they are on the street longer.

The Drivers do what they can.

Anonymous
#714558

Drivers have routes you know. Your the last stop apparently on the route. Call the terminal in the morning and tell them you are expecting a package and hold it for pickup.

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