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Paid for express delivery. Was meant to have my parcel delivered by noon today.

Wasn’t going to be home so I requested to pick it up from collection. The tracking suddenly stopped working and now I don’t know when I’m getting my parcel. Was a birthday gift and won’t be here on time. Called customer service and she can’t give me a time frame and delivery was postponed to Thursday because I said pick at collection.

Use any other service and they will do the collection point change in the same day! So disappointed!!

Product or Service Mentioned: Ups Express Mail Delivery Service.

Reason of review: Problem with delivery.

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