Package scheduled to be delivered to a specific location in the Bronx. A business name was listed as the delivery location along with the names of 2 persons affiliated with the company for pick-up. After waiting all day for the package to be delivered we contacted UPS to track the package and was told the driver did not recognize the business name on the building so he chose not to deliver. He did not make a decision to enter the delivery site to find out if the 2 persons for pick-up was on site or if the business was listed.
After filing the complaint we were informed a 2nd delivery would be attempted. We provided UPS with additional info about the building and waited patiently for the 2nd delivery. After waiting 12 hours we contacted UPS again to determine the time of delivery. We were informed the UPS delivery location is closed and nothing could be done before 10am the next day.
Now I understand why some employers require at least a high school diploma or GED before you can be hired.
Product or Service Mentioned: Ups Delivery Service.