Don't trust UPS to deliver at the time they state. I took 3 hours off work (unpaid) to be home for a delivery they said would come between 2 - 5, and what do they do?
Show us early! What does customer service say - that's just an generalized timeframe. I already pay for shipping when I ordered and now I can pay again to arrange for another time.
Is UPS making so much money they don't care about customer service or keeping their word? Don't use them and maybe they'll get the hint that customer service is what can make or break a company.
Product or Service Mentioned: Ups Customer Care.
Monetary Loss: $120.