Schofield Barracks, Hawaii
Not resolved
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In the month of May 2013, we ordered a mini refrigerator online at Sears.com

After a month of waiting, checked the tracking for UPS item and it posted that it was delivered back in May 2013, signed by a person name and delivered it at residence on a military base. What the f.....k Can you believe that the family that accepted the box did not call UPS to tell them they received something that they did not order. And what do you call this ***?

After several emails, to the President of Sears, no reply was given for the delivery of the mini refrigerator that was delivered to the wrong address. Finally called by phone and they said it was delivered. Yes, to a wrong residence address. Filed a complaint with UPS online.

Monetary Loss: $395.

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