Fort White,Florida
Not resolved
1 comment

I sent my grandson a Christmas present via UPS. It was delivered to front door.

It was on the front door less than one hour, in a respectable neighbourhood. When my daughter- law opened it she found only the wrapping paper and the bow.

Who is responsible, did it get tampered with on its journey within UPS, or did someone go up to the front door, slice open the back of the package, remove the item and then reseal! My money is on theft in the UPS system.

I really don't think I will win with a claim. What dispicable people stealling in shuch a way.

Company wrote 0 private or public responses to the review from Dec 25, 2012.
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First of all, let start by saying, I'm sorry you had this happen to you. I work for UPS.

Please call the 800 number. Tell them you want to file a claim.

Once you do that, they will investigate. After the investigation, you will get your money.

Good luck!

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