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My package is stuck in San Pablo, Ca.No explanation given other than operation problems and my delivery will be delayed.

No idea of when, which is bad because I need to arrange to be here. I see that many consumers has the same problem which is bad up to the holidays. I am very disappointed in UPS because they are supposed to be reliable, obviously the company is falling apart. need to use other forms of shipping.

I wish they at least would tell you what the problem is, but not a word and they won't answer the phone.Is my package even safe?

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ups. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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