Portland, Oregon
3 comments
Not resolved

Update by user Jul 01, 2012

I forgot to add some info.All the boxes where packed with the care required to be shipped.

Two of the boxes where marked fragile and where packed by UPS Employees. The boxes show evidence of gross mis-handling, not just the normal wear of shipping.

One box was split open and had contents hanging out when it arrived.And the box appears to have been broke open and the contents just shoved back in by one of the UPS package handlers.

Original review posted by user Jun 30, 2012

My Grandmother mailed a bunch of packages with her favorite possessions from Louisiana to Washington through #UPS, the three that have arrived so far have been damaged, one so bad that part of it was hanging out of a split in the side. They all show evidence of being split open and being re-taped, one looks like it was broke open and the contents just shoved back into the box and re-sealed. A representative was supposed to show up today to resolve the problem, but instead they just gave my mom the runaround promising to be there by 5pm, but they never showed.

Review #328417 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / $1500
Preferred solution Not specified

Had an Experience with Ups?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
rick
#505311
ups doesn't pack things into moving boxes pal
CetchFury
#505116
You are correct, UPS is not a moving company. However my grandma's things where packed correctly. No matter how well they are packed, if the package is mishandled and the box is broken open, no amount of care in packing will matter. Also, two of the boxes that contained glass where packed at the UPS office by a UPS employee to insure that they where packed correctly.
tough luck chuck
#505007
ol' granny should have packed her things better. ups/fedex/usps are not moving companies. items shipped using a carrier service need to be packed sufficiently to withstand the rigors of the shipping environment. throwing meemas cr@p in a moving box without proper packing tells me nana didn't really value her things at all.

You May Also Like

"Two chests shipped by UPS were destroyed in transit. UPs refuses to accept liability and bounces me to the local shipping agent, who bounces me back to UPS. UPS then..." Read more
"I had my personal things came from India by UPS. Everything was packed by professional courier agency as per guidelines of UPS. UPS-India does not accept any loose parcels or..." Read more
"UPS shows they left a package at my front door? It was left ON my truck hood, which was parked IN the street. Package was dirty like had..." Read more
"I sold a Samurai windshield with frame on Ebay...shipped through UPS...the buyer sends picture of broken windshield...was not broken before sending...UPS denied any responsibility by telling me the item was..." Read more
"See image for a screen shot of the summary of my complaint process. I have a 1-year-old space heater that makes so much noise it is unusable. It seems to..." Read more
"Lyoness is a Ponzi scheme, the company has to be given credit as the best ever perceived legitimate Ponzi scheme on the planet. You are probably reading this because you..." Read more
"I typed into google to buy tickets to see brisbane bronocos. The first website to show up was Viagogo. The website states..Concert & Sports Tickets at viagogo. Firstly it does..." Read more
"Only in Outer Space - IF there is life in outer space - would a "body tone" be magenta, or bright blue, or soft blue. I ordered a 6-pack of..." Read more