Not resolved

I shipped my gifts via UPS for my staff from home to my office. The package was damaged in transit which UPS notified me of in an e:mail - shipping cost $66 and they refused my claim saying that there was no obvious sign of damage to the outside of package but they ripped it open anyway because they heard the broken glass.

Was told to inspect the outside of the box for damage when I received it and call back and they "might" be able to do something. Do they really think that I sent a damaged package just so I could call and argue with them?

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Damaged or defective.

Monetary Loss: $66.

Preferred solution: Full refund.

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