I had my bike shipped thru UPS ground. I packed each bar of the frame with foam 2 inch thick foam and bubble wrap and packed it inside a scicon bike bag.
I went to UPS store in virginia and the UPS personnel there inspected the packaging. She said that the packaging was good. I asked her if i could get insurance for it, she said no need since i was paying a high shipping amount --around 300$, the would have a special place of its own. So i did not.
I trusted her-- i mean she's from UPS so she should know. I told her to put a fragile sticker on it, again she said there's no need to. When the packaged arrived, my husband was shocked-- 2 punctured holes in the bag and the bike frame was cracked-- carbon frame --so i cant use it anymore..ups verdict?? They would not pay for it, saying they were NOT responsible for the damage..
Hello! UPS personnel guaranteed that my bike would not be damaged. They said the bike was too heavy for the bag?? Hello, the bike weighs 15lbs...specialized road bike 2012 carn frame..and on their report it said 50 lbs!!
They did not even weigh it!
Monetary Loss: $8000.