Not resolved
3.0
Details
Customer service
Diversity of Products or Services
Website
0 comments

It took me three phone calls and three hours to get a supervisor on the line to talk to.

All the customer service agents can tell you is your item will be delivered at such and such date. They have a hard time reading the information off of the computer screen to tell you that. In my case my package had been going back and forth between two states for two weeks. Thank they would figure out they may have to speak to someone in the states to correct the problem, NOT! Three different people could not figure out what was going on nor do I thank they wanted to.

What a sorry over priced organization. Use someone else if all possible.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Extremly over priced poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like