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I don't have an issue with the UPS drivers. I think they do a very good job. Over paid, but a good job.

My issues are with the UPS company itself. Customer service representatives on the phone are the most rude people i have ever spoken to. That directive to be like that has come down from higher ups that have never seen the inside of the businesses they serve and have no idea how they work. I live for the day that I will be able to retire and call UPS and tell them what I think of their company after 30+ years of fighting with them.

Reason of review: Poor customer service.

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