I don't have an issue with the UPS drivers. I think they do a very good job. Over paid, but a good job.
My issues are with the UPS company itself. Customer service representatives on the phone are the most rude people i have ever spoken to. That directive to be like that has come down from higher ups that have never seen the inside of the businesses they serve and have no idea how they work. I live for the day that I will be able to retire and call UPS and tell them what I think of their company after 30+ years of fighting with them.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Ups. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Ups.
Check out the best and the worst companies in Shipping category for more informed decision or compare Ups to other companies on our site.