UPS is the poorest customer service I have ever dealt with, even their automated systems argues when you ask to speak to a live person. After three and and a half hours dealing with a delivery issue, while I was on vacation, problem not resolved.
Web site couldn't fix but charged me three times, customer service said it was fix, but got a call from our home distribution center and got a different story!
So goes the relaxation of vacation! Ugh!
This person wrote the review because of poor customer service at UPS. Reviewer claimed that he or she wants UPS to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.