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I paid for a package to be over nighted to me they sent it ups ground , no one could tell me why or when my package would arrive , then today it says its enroute for delivery I called to see if I could get an estimated delivery time they said that they dont do estimated times for residential customers !!! I will never ever ship anything via ups if any website uses this company I will not order from them if I cannot use other methods . This company is foolish and does not care about its customers and non of the customer service reps know anything everyone has t heir own explanation as to what can and cannot be done , lesson learned never ever use ups to ship anything

Product or Service Mentioned: Ups Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 02, 2015.
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