The STAFF at UPS location in Germantown, MD are unpropfessional, lazy and do not merit to be representing a reputable company like UPS. On 05/10/16 I was surprized when I asked for a UPS formal enveloppe to be told that they dont carry it right now and that I should drive around to locate a UPS drop box where I can obtain it.
The sad thing is that when I managed to find the drop box it had no envoloppes in it, except for the lables. In my opinion UPS inpectors should performe their tasks correctly while doing the necessary to enforce the company policies esspecially when it comes to hiring unqualified epmloyees.
Product or Service Mentioned: Ups Customer Care.
Reason of review: Poor customer service.