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Very poor customer service the date that was schedule for my package to be receive i didn't receive any notice, I was home all day no paper was left at the door to say they'd miss me and when I called customer service they I was told that the delivery truck came and However that day I was home all day I even requested to receive updates on where the driver was or how what time I am suppose to expect him I was told around 10:15 - 2:15 since I signed up for my choice at was home for over four hours waiting I went to pick up my sun from school at 3 so I guess that was the time of the delivery arrival usually Fedex would call or if I have to sign they'd leave a note that they'd miss me or call upon arrival I call and suggest that to the UPS customer service and they say that the delivery man doesn't have a phone and they can't tell me an exact estimated time nor can they contact the driver for an update as to his location I had to go pick up my package at the ups location that they left it which was out of my reach and I was inconvenient since I had to drive to pick up something I paid delivery for and was burn gas I advice everyone to use FedEx from my experience UPS has poor delivery and even poorer customers service

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of ups customer care. Ups needs to read this review and look into the issue (if any) according to poster's claims.

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