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Very poor customer service the date that was schedule for my package to be receive i didn't receive any notice, I was home all day no paper was left at the door to say they'd miss me and when I called customer service they I was told that the delivery truck came and However that day I was home all day I even requested to receive updates on where the driver was or how what time I am suppose to expect him I was told around 10:15 - 2:15 since I signed up for my choice at was home for over four hours waiting I went to pick up my sun from school at 3 so I guess that was the time of the delivery arrival usually Fedex would call or if I have to sign they'd leave a note that they'd miss me or call upon arrival I call and suggest that to the UPS customer service and they say that the delivery man doesn't have a phone and they can't tell me an exact estimated time nor can they contact the driver for an update as to his location I had to go pick up my package at the ups location that they left it which was out of my reach and I was inconvenient since I had to drive to pick up something I paid delivery for and was burn gas I advice everyone to use FedEx from my experience UPS has poor delivery and even poorer customers service

Product or Service Mentioned: Ups Customer Care.

Reason of review: Poor customer service.

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