Ups - Customer Care Review from Bellevue, Washington
I have an expressed written submitted request for "signature only delivery with UPS.UPS is NOT to leave a package without my signature!
Today for the 3rd time in 2015 UPS has left a package on the premises WITHOUT the signature, at risk & exposed to theft, without my being home!! UPS Has the WORSE customer service except for 1 driver several years ago. UPS has an "Ongoing" habit breaking their own rules where the drivers will make 2-3 delivery attempts in "the SAME DAY" To Avoid having to return the 3 daily attempts as stated & quoted upon calling, their rules! UPS Drivers have been doing this for years & getting away with it UNLESS we as consumers complain (wThe high rip-off cost of delivery charges we pay, we should & read reviews).
UPS also has a extremely bad habit in our Urban city of leaving your package "wherever they deem they want"! Some years ago during the holidays I had 6 packages UPS 'distributed' around my block to neighbors I didn't even know; 2 packages were stolen, 1 pkg was found at the side door, & a very package was given to a neighbor, fortunately honest enough to bring over OR I would never known!! I filed a complaint with UPS & the store & my 2 items were replaced! I am totally pissed because 1 driver I witness him as the driver who left the pkg, he denied it, was very rude & didn't seem to care!
Today 7/31/15 UPS Can identify who was the driver on my Route who failed to get a signature & Took the UPS note as evidence!
If Companies need to know their relationship with UPS is in jeopardy of causing them to lose business as well as UPS!I Will file a Formal Complaint with UPS & LG Products
ginger21 wrote the review because of poor customer service at Ups and attached a photo. Reviewer claimed that he or she wants Ups to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.