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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

The delivery men when they see the door was they don't even dare knock to notify the person inside the house waiting to reveive the important parcel.The worst thing was they don't even call the recipient.

Phone customer service sucks do not know exactly what to do and don't give a reasonable decision. The reason they gave, delivery guy don't have the phone. Come on, this is Singapore and here an average two phones per individual. Really unsatisfied service.

I will not recommend this because of the poor quality service.Train your people and orient them the importance of customer service.

Review about: Ups Customer Care.

Reason of review: Poor customer service.


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