We had a package scheduled for delivery on Friday. According to UPS tracking the package was on the truck for delivery.I kept an eye on it as it was important I receive this package on the day it was scheduled, it was getting late in the day but was still showing to be delivered on time. At about 6:30 it was rescheduled for Monday, reason incorrect address. I called UPS and confirmed it was the correct address. I was told the driver could not find the address even though we have had many delivery's from the same shipper. I asked if i could pick up the package and was told the customer center closed at 5:00 pm and would not reopen until Monday.
1. How could a company as technologically advanced as UPS not find an address?
2. How could UPS not allow you access to you're package on the weekend?
UPS totally dropped the ball.