Not resolved
Customer service

Once again they left my package next to the door after repeatedly telling them that I am visually impaired and can not see it unless I am standing on top of it. The difference this time I didnt even get a knock on the door.

I did lodge a complaint with them and maybe 15 minutes later I get a call from the phildelphia branch telling me they have different drivers and it wasnt listed to knock on the door. Personally I doubt it. (I did tell the woman I wanted the manager to come up so I can show him my safety stick, blindmans cane, but she said she would note it on the computer that next time the driver is to hand deliver the package) A few years ago they delivered a package to walker st. I live on valley st and they actually tried telling me its an honest mistake. "Walker, Valley - hows that an honest mistake?"

When I was driving trucks UPS was the toughest company to work for but it was also one of the best paying - what happened? Who's running this company, Fred Flinstone?

Maybe this is how the acronym UPS changed to you people suck

Product or Service Mentioned: Ups Home Delivery Service.

Reason of review: Problem with delivery.

I didn't like: Very unprofessional.

Company wrote 0 public responses to the review from Oct 21, 2016.
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