My husband is at home with my son all day until 4:35. You would think that this would make it easy for us to receive packages at our home.
But no matter what, if those packages come through UPS, we have delays and hassle. When I call the main line to let them know I would like delivery before 4:35, I am told they cannot be of help, because they have no power to communicate with the delivery personnel about time of delivery. But they would love for me to do their job for them, and go pick the package up at the distribution center. Can I have the local number?
No. They don't have it. (Right). Leaving a note on the door to ask the driver to please deliver before 4:35 doesn't work either.
I just get an infuriating little sticker saying 2nd attempt, will try again tomorrow between 2 and 5 or after 5. Clearly, the driver does not care about my before 4:35 request. He never, ever shows up before then, no matter how many requests I make.
If I can help it, I never chose to use UPS.
But not all retailers give me the choice. I understand that this is a business choice, because clearly UPS has made a corporate decision that is can make money without offering reasonable service, but this is ridiculous. We have a pretty large window of time in which we can accept delivery.
Instead, I am apparently going to have to drive to the distribution center, again, and manage to carry both my baby and my package back to the car at the same time.