I live in the Chicago suburb and sent a package to a business that's in Chicago. UPS claims the receiver refused delivery and didn't want the package.
UPS claims the package was discard at senders request. UPS will notify sender of details of the damage. We were NEVER notified. We did NOT request the package be discarded.
No package was ever returned to us. UPS said that the package was empty and that the sender was contacted and they sent it back. UPS is a bunch of liars! This all happened at 10:17 PM.
My office is closed at that time.
They couldn't have contacted anyone. sick and tired of UPS trying to cover their butts for their own screw ups.