Ups Claim Reviews and Complaints
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UPS in Hopkinton, Massachusetts - Never use drop boxes - Drivers can steal packages
- Drivers steal packages and management does nothing about it
UPS in Phoenix, Arizona - Avoid like the plague
- Did not deliver on service they claimed
UPS in Milwaukee, Wisconsin - Worst service ever drivers do not care neither does staff
UPS broke my package and won't replace it despite paying for insurance
UPS - Denied claim for damage
- Poor service
UPS in Chicago, Illinois - Failure to process damage claim properly
Update by user Sep 07, 2018
RESOLVED: After contacting the Better Business Bureau about The UPS Store, I was able to get the contact information of their corporate Consumer Relations Supervisor. In very short order, I received a phone call, where I reiterated the details of my experience. I gave...
- Customer service not being able to resolve delivery issues
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