Not resolved

I have a UPS business charge account. I had a seller ship a 4lb.

Package of upholstery foam. UPS added the "dimensional weight" of 41 pounds! (not a typo) making what should have cost around $15 end up charging me $49 for a 4lb. Package.

This is an absolute ripoff, and that was with a 10% shipping incentive savings, which is of course ruined with the added fuel surcharges, residential delivery charges and more. UPS also refuses to acknowledge that my brick-and-mortar shop is actually a commercial business. This kind of business turns good ustomers like me to other shippers quick.

UPS, shame.on your practices. I will pay my bill, even though you are stealing more money from me, but never again will I use you to ship or receive my products unless I have an accurate Wtf quote first.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Pricing issue.

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