We are awaiting the delivery of a package. We are a school in the middle of London. Our premises occupy a half a block. Although we provided our school name with its full address and Post code we have been informed that the driver couldnt find it.
This is what we found on UPS's tracking system:
30/11/2012 19:39 Directions to the receiver's location are needed for delivery UPS is attempting to obtain this information / Directions to receiver's location are found The delivery has been rescheduled
London, United Kingdom
29/11/2012 21:31 A correct street name is needed for delivery UPS is attempting to obtain this information / UPS will contact the sender with details
29/11/2012 17:55 A Delivery Change Request for this package will be processed / Rescheduled Delivery.
29/11/2012 14:19 A correct street name is needed for delivery. UPS is attempting to obtain this information.
It is now the 3/12/12 and UPS have been called 8 times and allthough they confirmed on the 29th that the address is correct we still have not received the package
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $700.