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I ordered a package and the delivery time was supposed to be during the day.I have classes during that time so I left a note taped very obviously and signed in front of the window saying, "Leave the package at the door please." with my signature on it.

I come back home to find a not taped literally right next to it saying I was unavailable and that they needed my written permission to leave a package. I was at a loss for words.

Not a foot away was the note i had left with my signature on it.I cannot believe anyone could be that unobservant, but the UPS delivery guy certainly managed it.

Reason of review: Poor customer service.

Preferred solution: Full refund.

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Anonymous
#872923

You have to physically sign in person,a note means nothing.

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