Sent a package from CT to WI via UPS/Staples. They made 3 failed attempts to deliver the package during the day when there was no one to receive.
Even though the receiver signed the slip and allowed them to leave the package, UPS returned back to Staples. UPS made no offer to hold the package so she could pick it up off hours.
This is awful service - why do they ask for shippers' and receivers' phone numbers if they don't use them and ask for further instruction?
I will never use UPS again. UPS is a big waste of time and money.
Product or Service Mentioned: Ups Pick Up Service.