What good is NAFTA when UPS customs hit you for extra fees from online purchases. I ordered an textile item from Canada to New York.
UPS customs intercepted the item, created an UPS account for me, and proceed to charge US Customs Duties, Other Government Charges, and Brokerage Charges without any consent or notice. The charges were in excess of $100.
Plus, if I need to exchange the item, I will have to pay those same charges for the return item a second time. I was told by UPS I can file a form for the reversal of the Duties, but the catch is: there is a fee to file this form to reverse the charges and the fee maybe more then the actual Duty!
Product or Service Mentioned: Ups Account.