UPS breaks everything

1231 of 4078 Ups reviews

I sold a golf club on Ebay.I shipped it to my customer in Houston Tx from Massachusetts.

When the box arrived my customer opened it and the shaft was snapped in two. The shaft was a Matrix Red Tie shaft that cost $320- I selected the optional declared value at an additional cost. UPS has been jerking me around for well over a week. They refuse to take responsibility for what they broke.

Amazingly I ordered two golf shafts from a company in Ill. The box arrived and low and behold both shafts were snapped in two like King Kong gave them a karate chop.

In my opinion they are terrible.Next time I will ship w/ FedEx or USPS.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service

  • What I liked
      No items
  • What I disliked
    • Delivery
    • Customer service
    • Customer service agents

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Golf Club
Review category
review #585998

Author wants to be contacted by the company. Learn more

Had an experience with Ups? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
1231 of 4078 Ups reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Ups. However, many companies do monitor reviews on our site.

You were reading a complaint about Ups.
Filing a new complaint about