Leominster, Massachusetts
Not resolved

I sold a golf club on Ebay.I shipped it to my customer in Houston Tx from Massachusetts.

When the box arrived my customer opened it and the shaft was snapped in two. The shaft was a Matrix Red Tie shaft that cost $320- I selected the optional declared value at an additional cost. UPS has been jerking me around for well over a week. They refuse to take responsibility for what they broke.

Amazingly I ordered two golf shafts from a company in Ill. The box arrived and low and behold both shafts were snapped in two like King Kong gave them a karate chop.

In my opinion they are terrible.Next time I will ship w/ FedEx or USPS.

Review about: Golf Club.

I didn't like: Delivery, Customer service, Customer service agents.

Review #585998 is a subjective opinion of a user.

Customer service
Not specified
Reason of Review / Monetary Loss Damaged or defective / $350
Preferred solution Full refund

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