I sent my son's holiday package to Jacksonville, FL on Friday, December 15th (2 Day air) for arrival by Wednesday, December 20th at 3 pm. My son is being deployed on December 26th for the year.
Signature was required for this package. He sat at home for three days and I heard every single lie from UPS. Its on the truck. It will be in his hands by 11:30pm.
Then I put a hold on it Friday night. My son went to the UPS Service Center Saturday, December 23rd and was told that despite the hold, someone put it back on the truck for the 4th day. No one ever arrived with his package. He will be in Jacksonville next December.
Maybe, just maybe his 2017 Christmas package will make it to him then.
Maybe. UPS blew it and then lied to us during every encounter and I'll never use them again.