UPS delivered an overnight letter, yes letter, UPS printed overnight envelope, I paid with credit card $25 for this overnight package. Two days after the package was delivered I get this email that UPS will charge my account extra $7.85 because someone at UPS says letter was 12"x9"x1". I am not surprised with their CUSTOMER NO SERVICE response of our computer says the letter was 1" thick. I had no idea that a CD and one page letter in an envelope could be 1" thick.
What a scam... I should have never paid it with my credit card.
WARNING: Do not pay UPS with a credit card....
Product or Service Mentioned: Ups Account.
Monetary Loss: $25.