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2.0
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Customer service
Product or Service Quality
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Paid extra to have package delivered over night to my home. Had someone waiting on my package, never came.

My House sitter called UPS, and after three calls they even admitted that the courier did not even come to the house. Now I have to go out to Mr Tutty fruity store to pick up the package.(I have no clue where this is). And the last customer service person I talk too,hung up on me. I had to call even on my lunch hour at the Hospital.

I think we made at least ten phone calls in total and had them call us back at least five times. They can not deliver to my Home, I though this was their job!

Reason of review: Problem with delivery.

I didn't like: Lied about delivering parcel.

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