Not resolved
Customer service

I scheduled a delivery tracked it for a week. delivery day i take time off work and sit 3 feet from my front door.

i get a email we missed you open door to a sticker. the driver never knocked or anything. Very very unprofessional i will never use them again.

I then call customer service who tried to blow me off and said we will schedule it again for the next day like i can take countless days off because driver wont knock on the door. Asked to speak to a manager and that took another 20 minutes for him to tell me to sit by my phone and wait for a call.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I didn't like: Poor customer service.

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