Aberdeen, Scotland
Not resolved
1 comment

Despite e-mailing and calling UPS. (Pre-Delivery) They attempted delivery knowing full well that I would not be home on the first attempt.

The UPS customer Services accepted a re-scheduled 2nd attempt with a preferred time range. No attempt made to re-deliver and no card left. Their Depot is in Dundee a full 122 mile round trip. Had to contact Welsh seller and he is getting the Parcel sent back to Wales with a view to re-sending through Parcelforce.

As the article is an antique clock I am extremely angry at the lack of any custome service from UPS. Aberdeen is Europes Oil Capital and as such one would expect a delivery company to have a depot here.

UPS Facebook Page is full of similar complaints. Dont Use if you want peace of mind.

Product or Service Mentioned: Ups Delivery Service.

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I agree with this , it is shocking there in no Depot in North East Scotland serving the largest area around Aberdeen. UPS Should not be used for this area they are disaster , lost parcels , wrong delivery, closed at weekends with no delivery, no proper drop off, lack of service contacts or anyone to speak with without long delays.