I recently order a 1500.00 computer off of a great site (Newegg.com). I paid for UPS NEXT DAY SAVER, 97.00$ over the three day free shiping offered. Im currently viewing my tracking as we speak. It reads as follows :
02/23/2010 12:18 A.M. BILLING INFORMATION RECEIVED
02/23/2010 9:36 P.M. ORIGIN SCAN
CERRITOS, CA, US 02/23/2010 10:10 P.M. DEPARTURE SCAN
ONTARIO, CA, US 02/23/2010 11:00 P.M. ARRIVAL SCAN
CERRITOS, CA, US 02/23/2010 11:13 P.M. THE PACKAGE IS DELAYED AT THE ORIGIN HUB / FORWARDED TO THE FACILITY IN THE DESTINATION CITY
Somehow and i don't blame UPS for this at all.... It magically teleported back to CALI 13 minutes after it arrived in Ontario.. Who knew..
As you can see that was posted at 11:13pm last night, it is currently 2:30 the following afternoon and yet that is still all of my tracking info at this time.
But wait.... let me get to the best part....
It says In Transit - On Time for the scheduled delivery reading out that yes it will be delivered today which is excellent!! HOWEVER.. upon refreshing every third refresh it reads this Exception See description below..
So as you can see if you are the unlucky person that just popped on to check up on an order, you would be told yes your item is on time and wait around or arrive home later to find out that it was in fact not delivered due to what UPS had deliberately posted on your tracking information.. YEAH RIGHT.. THANKS UPS.. take yourself out to dinner with my 100 bucks, and tell whoever "missed the origin scan and caused this delay" that is clearly printed ORIGIN SCAN with a date and time on my tracking that i thank them as well..
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $100.