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UPS has been SUCH a headache. Amazon Lockers are a wonderful service, you order something from Amazon, it gets shipped to a locker at a contracting site, you get a code by email/ text you pick it up.

Easy Peasy. However, UPS REFUSES to leave the package in the locker. UPS yelled at me, they yelled at Amazon employees. UPS Management did NOTHING AND they *refused* to reroute the package to my places of business (3 blocks from Locker DropOff point).

Amazon finally said SCREW IT and are sending me a REPLACEMENT for free. UPS FAIL..! SO RUDE.

Horrible. Awful.

Product or Service Mentioned: Ups Delivery Service.

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New York, New York, United States #695134

UPS is some sort of halfway house or vocational rehab for the intellectually challenged. Amazon needs to rethink its choice of carrier. This has happened to me twice.

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