Portland, Oregon

Out of the last 5 shipments using UPS 2 were damaged and one was lost. Even though I paid for 3 day delivery they got it to my city and then the idiots at UPS shipped it across the country again. To fix this they sent it by truck my way again. I am flying out on 5/31/11 so I will not be here to get the package that they want to deliver on 11/01/11 which was supposed to be delivered on 8/28/11.

I called and spoke to a supervisor, she said sorry there is nothing we can do. I asked why they did not overnight it across the country, once they discovered they messed up. They said I did not pay for overnight. I said I paid for three day and it is not here on the fourth day. They said sometimes things don't work out.


Updated: 10/28/2011 7:28 P.M. Eastern Time

In Transit


Day(s) Left2

Change Delivery

Request Status Updates

Scheduled Delivery Updated To:

Tuesday, 11/01/2011, By End of Day

Last Location:

Departed - Louisville, KY, United States, Friday, 10/28/2011

Additional Information

Shipped/Billed On:10/25/2011Type:PackageWeight:2.40 lbs

Shipment Progress

What's This?

Location Date Local Time Activity

Louisville, KY, United States 10/28/2011 3:24 P.M. Departure Scan

10/28/2011 10:49 A.M. Arrival Scan

Newark, NJ, United States 10/28/2011 8:40 A.M. Departure Scan

10/28/2011 6:10 A.M. Arrival Scan

Secaucus, NJ, United States 10/28/2011 5:15 A.M. Departure Scan

Secaucus, NJ, United States 10/27/2011 11:42 P.M. Arrival Scan

New York, NY, United States 10/27/2011 11:07 P.M. Departure Scan

10/27/2011 9:15 P.M. Arrival Scan

Bronx, NY, United States 10/27/2011 8:30 P.M. Departure Scan

10/27/2011 11:42 A.M. An exception in the sorting process has occurred. UPS has taken corrective action.

Portland, OR, United States 10/27/2011 6:45 A.M. Arrival Scan

10/27/2011 6:30 A.M. Departure Scan

10/27/2011 4:23 A.M. Arrival Scan

Ontario, CA, United States 10/27/2011 2:17 A.M. Departure Scan

Ontario, CA, United States 10/26/2011 6:01 P.M. Arrival Scan

Louisville, KY, United States 10/26/2011 4:44 P.M. Departure Scan

10/26/2011 10:15 A.M. Arrival Scan

East Syracuse, NY, United States 10/26/2011 8:27 A.M. Departure Scan

10/26/2011 4:46 A.M. Arrival Scan

Latham, NY, United States 10/26/2011 4:11 A.M. Departure Scan

10/26/2011 3:00 A.M. Arrival Scan

10/26/2011 2:50 A.M. Departure Scan

Latham, NY, United States 10/25/2011 10:45 P.M. Arrival Scan

Kingston, NY, United States 10/25/2011 9:03 P.M. Departure Scan

10/25/2011 7:57 P.M. Origin Scan

United States 10/25/2011 5:04 P.M. Order Processed: Ready for UPS

Now it has to come back to Portland..

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*** You UPS.. I spread the word how bad you are and for people to ship from one of your competitors


Anaheim, CA, United States 09/15/2011 7:38P.M.

The customer was not available on 3rd attempt. / Returned to shipper.

09/15/2011 10:37 A.M. Package reported picked up

09/15/2011 10:37 A.M. Pickup Scan

Anaheim, CA, United States

09/14/2011 10:32 A.M.

Unavailable for pickup on the 2nd attempt. A 3rd pickup attempt will be made. - (Label)

Anaheim, CA, United States

09/13/2011 9:29 A.M.

Not ready for pickup on the 1st attempt. A 2nd pickup attempt will be made. - (Label)

Anaheim, CA, United States 09/12/2011 8:15 A.M.

The receiver's address is incomplete. UPS is attempting to obtain the entire address and complete the delivery. / Returned to shipper.

Anaheim, CA, United States

09/09/2011 7:08 P.M. Damage inspection scheduled.

09/09/2011 9:52 A.M. Returned to shipper

09/09/2011 5:57 A.M.

Out For Delivery

09/09/2011 1:31 A.M. Arrival Scan

Vernon, CA, United States

09/09/2011 12:47 A.M.

Departure Scan

Vernon, CA, United States

09/08/2011 7:40 A.M.

Arrival Scan

Maspeth, NY, United States

09/03/2011 1:28 A.M.

Departure Scan

09/03/2011 12:19 A.M. Arrival Scan

Brooklyn, NY, United States

09/02/2011 11:29 P.M. Departure Scan

09/02/2011 3:26 A.M.

Out For Delivery

Brooklyn, NY, United States

09/01/2011 6:30 P.M.

Driver needs security access which must be obtained from resident/consignee in order to enter building. / Returned to the sender. The package was not picked up as arranged.

Brooklyn, NY, United States

08/25/2011 4:51 P.M.

Driver needs security access which must be obtained from resident/consignee in order to enter building. / A postcard has been sent to the recipient requesting that they contact UPS.

08/25/2011 10:31 A.M.

Due to work stoppage at receiver's location, the delivery has not yet been made. Contact UPS for alternate arrangements. / Package will be delivered next business day.

08/25/2011 4:34 A.M.

Out For Delivery

08/25/2011 12:30 A.M. Arrival Scan

Secaucus, NJ, United States

08/24/2011 11:05 P.M.

Departure Scan

08/24/2011 12:32 P.M. Arrival Scan

Anaheim, CA, United States

08/20/2011 3:10 A.M.

Departure Scan

Anaheim, CA, United States

08/19/2011 8:48 P.M. Origin Scan

United States

08/19/2011 10:16 P.M. Order Processed: Ready for UPS


This was my last package. I had another one like you posted that did the same thing around the world and I never received it. BUT they've now taken the details off my account so I can't post it here.

But I work from home and was home every single day they said they came above. There is no secure place to enter except the door to my building which I have to buzz you in but they never rang my bell. EVER! The postcard they sent I received the day AFTER they sent the package back! And NEVER did they leave a notice that they had been here!

Why did they send me a postcard and not leave a notice? I have no idea, especially since they did not give it enough time for me to get it in the mail to go pick up my package from UPS. Also package damaged? Can't read address? I got the postcard eventually so they could read my address.

Needless to say I was very angry. The item is being resent but I still haven't received it yet.