Product: Ups 2nd Day Air Delivery Service Clear all filters (0 of 11 reviews match)
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When I finally was able to see tracking information, on Saturday, UPS showed ground shipping with delivery to be the following Thursday. I called UPS and they refused to even try to get the package on a plane because I wasn't the sender, besides, they said it was the...
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Anonymous
U so silly

Your shipper didn't manifest the package correctly, why is that the fault of UPS? If it was shipped ground there is literally no way to just go find it and drive it to the air...

Anonymous
Anonymous

The Shipper botched up and slapped a ground label on a box that was supposed to be 2nd Day Air. (at least that is your story) Now, you want UPS to give a complimentary upgrade...

1.0
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Ups 2nd Day Air Delivery Service
#1228945
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UPS - Another 2nd day air nightmare

04/5/2018. My first notice I sat eagerly waiting. Same for second. Third notice came the third day when they say they came that morning. Forth day I call and they say. Between 9am and 9 pm. Customer support in messenger 10 am -12pm. Later a call let’s me it may be late.
1.0
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Exchange, Refund and Cancellation Policy
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Ups 2nd Day Air Delivery Service
#1227380
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As I had explained to the UPS representative I was leaving USA permanently from Los Angeles on November 16th and needed my bag by then so I could take it on the plane with for free as part of my luggage allowance so it was really important it got to me on time. Due to...
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1.0
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Ups 2nd Day Air Delivery Service
#1165865
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2:30PM Friday called UPS - routed to call center in the Philippines... opened a ticket...notified UPS driver, pkgs not received (Friday). 5:30PM Friday, Received call from Ups in USA (John in training)...the driver contacted by (Jen) dispatch, he admitted he delivered...
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Ups 2nd Day Air Delivery Service
I liked
  • Speaking with gretna
  • She was helpful
  • And in the usa
I didn't like
  • Driver admitted he delivered 3 pkgs to the wrong address however
  • Philippines call center was extreemely difficult to work with
  • Customer service and delivery
#1114703
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THEY REFUSED TO ALLOW ME TO PICK MY PACKAGE UP AT THE ACTUAL UPS FACILITY AND THEY REFUSED TO REFUND ME THE EXTRA MONEY I PAID TO HAVE IT SHIPPED IN 2 DAYS WHEN IT DIDNT COME IN 2 DAYS !!! NEVER AGAIN WILL I USE UPS AND I DO NOT RECOMMEND THAT ANYONE USE THEIR...
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Ups 2nd Day Air Delivery Service
#1082596
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I live in a small town where UPS makes one trip/day. When one of my packages arrived and another did not, I knew something was wrong. I called UPS and proceeded to argue with the customer service rep who told me I had to wait until after 8:00 PM to report my package...
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Anonymous
Anonymous

Anytime you ship meds you should use a service more reliable than UPS, but if you do use them or FedEx, they should be shipped with insurance that pays out if they don't arriv...

1.0
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Ups 2nd Day Air Delivery Service
I didn't like
  • In ability to communicate effectively
  • No sense of responsibility
  • Ups customer servvice
#1080461
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contact ups and they dont want to take any responbility ...the other tires is delay without delivery date...so the 600 dolllar performance computer is missing since wed they dont know so i have to wait for someone to scan it to know the item location ...what are they...
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1.0
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Ups 2nd Day Air Delivery Service
#966198
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Important documents sent 2nd day air, never made it. In fact an entire bag including my express air envelope going to Texas is lost, never scanned in. Could be in a storage room, could be in a trailer, could be on a truck, could be in the empty bag room , could be in...
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1.0
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Ups 2nd Day Air Delivery Service
#952992
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The customet service rep had a horribly thick accent and told me that UPS shipped according to thier own schedule, not the merchant. I was told i would get my parcel on monday, which in reality is four days from the day of purchase. Ironically my parcel is at the...
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1.1
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Ups 2nd Day Air Delivery Service
#941321
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First of all i had a very important package that had to be here on friday we chose ups because we thought we could trust them to have the package here on time. The package was sent on wend, it is now monday and they tell me even thought the package was scanned in the...
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LadyScot
LadyScot

What?

Winfield, British Columbia
Product
Ups 2nd Day Air Delivery Service
#930112
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