Product: Ups 2nd Day Air Delivery Service Clear all filters (8 of 8 reviews match)
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As I had explained to the UPS representative I was leaving USA permanently from Los Angeles on November 16th and needed my bag by then so I could take it on the plane with for free as part of my luggage allowance so it was really important it got to me on time. Due to...
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1.0
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Ups 2nd Day Air Delivery Service
#1165865
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2:30PM Friday called UPS - routed to call center in the Philippines... opened a ticket...notified UPS driver, pkgs not received (Friday). 5:30PM Friday, Received call from Ups in USA (John in training)...the driver contacted by (Jen) dispatch, he admitted he delivered...
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Ups 2nd Day Air Delivery Service
I liked
  • Speaking with gretna
  • And in the usa
  • She was helpful
I didn't like
  • Customer service and delivery
  • Driver admitted he delivered 3 pkgs to the wrong address however
  • Philippines call center was extreemely difficult to work with
#1114703
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THEY REFUSED TO ALLOW ME TO PICK MY PACKAGE UP AT THE ACTUAL UPS FACILITY AND THEY REFUSED TO REFUND ME THE EXTRA MONEY I PAID TO HAVE IT SHIPPED IN 2 DAYS WHEN IT DIDNT COME IN 2 DAYS !!! NEVER AGAIN WILL I USE UPS AND I DO NOT RECOMMEND THAT ANYONE USE THEIR...
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Ups 2nd Day Air Delivery Service
#1082596
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I live in a small town where UPS makes one trip/day. When one of my packages arrived and another did not, I knew something was wrong. I called UPS and proceeded to argue with the customer service rep who told me I had to wait until after 8:00 PM to report my package...
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Anonymous
Anonymous

Anytime you ship meds you should use a service more reliable than UPS, but if you do use them or FedEx, they should be shipped with insurance that pays out if they don't arriv...

1.0
Product
Ups 2nd Day Air Delivery Service
I didn't like
  • Ups customer servvice
  • In ability to communicate effectively
  • No sense of responsibility
#1080461
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Important documents sent 2nd day air, never made it. In fact an entire bag including my express air envelope going to Texas is lost, never scanned in. Could be in a storage room, could be in a trailer, could be on a truck, could be in the empty bag room , could be in...
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1.0
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Ups 2nd Day Air Delivery Service
#952992
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The customet service rep had a horribly thick accent and told me that UPS shipped according to thier own schedule, not the merchant. I was told i would get my parcel on monday, which in reality is four days from the day of purchase. Ironically my parcel is at the...
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1.1
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Ups 2nd Day Air Delivery Service
#941321
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First of all i had a very important package that had to be here on friday we chose ups because we thought we could trust them to have the package here on time. The package was sent on wend, it is now monday and they tell me even thought the package was scanned in the...
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LadyScot
LadyScot

What?

Winfield, British Columbia
Product
Ups 2nd Day Air Delivery Service
#930112
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UPS is unreliable. I sent a letter in a UPS letter urgent envelope on Aug 29 for 2nd day Air "Guaranteed delivery by August 31, 2016 by end of day" -- I called them to ask what they consider to be "end of day" and they say "8 PM." I was also told that the...
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Ups 2nd Day Air Delivery Service
#911042
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