Ups 2nd Day Air Delivery Service Reviews

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Important documents sent 2nd day air, never made it. In fact an entire bag including my express air envelope going to Texas is lost, never scanned in. Could be in a storage room, could be in a trailer, could be on a truck, could be in the empty bag room , could be in another facility , could be on the moon. Supposed to be handled by hand, and shipped air paid $35 express. Disgusted with negligence. Im calling the police next..
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I paid for 2-day express delivery. The customet service rep had a horribly thick accent and told me that UPS shipped according to thier own schedule, not the merchant. I was told i would get my parcel on monday, which in reality is four days from the day of purchase. Ironically my parcel is at the facility twenty miles from my house and they dont deliver on weekends, I was told. Just a sad, sorry excuse for a shipping company if you ask me. .
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Ups
1.1
#941321
First of all i had a very important package that had to be here on friday we chose ups because we thought we could trust them to have the package here on time. The package was sent on wend, it is now monday and they tell me even thought the package was scanned in the city where i live on friday i won't be getting my package until tomorrow which is tuesday so the package that was sent on wend is going to take 7 days to get here when it was...
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LadyScot

LadyScot What?

UPS is unreliable. I sent a letter in a UPS letter urgent envelope on Aug 29 for 2nd day Air "Guaranteed delivery by August 31, 2016 by end of day" -- I called them to ask what they consider to be "end of day" and they say "8 PM." I was also told that the representative on the phone at 7:30PM tonight could not initiate a "trace" on the letter -- and I would have to call again tomorrow morning Sept 1, and AGAIN have to be on-hold for 15...
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