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I ordered a product for delivery to my home on Friday 11/27/09 - so I could enjoy it over the long Thanksgiving weekend.The item arrived in Austin, TX on 11/26.

On 11/27, it was listed as out for delivery at 8:53 a.m. I sat at the house all day waiting on them. At 11 p.m. it flipped to show a rescheduled delivery date of 11/30 but still shows "out for delivery" UPS has no idea where the package is or why it wasn't delivered.

They refuse to send it out Saturday, because it wasn't paid for Saturday delivery. They claim nobody is working at the service center on Saturday so I can't even go pick it up myself.

So they will deliver it to my house on Monday, 11/30 -- when I am at work -- and there is just "nothing they can do"

I don't allow my business to ship UPS for reasons just like this, and I think I will stop ordering from anybody who ships UPS.This total lack of regard for the customer is ridiculous.

Review about: Ups Delivery Service.

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Anonymous
#1089601

UPS is a bunch of hoes.They break nearly everything you ship with em.

They never deliver on time.Worst of all is the 2 seconds they wait after ringing your doorbell, and you get one of those godawful door tags instead of a delivery.

Anonymous
Independence, Missouri, United States #703724

Total lack of regard for customers?What because they won't open their service center specifically for you?

If their company business are closed on weekends they can not just open on a Saturday for your liking. Your total lack of regard for their business and employees is what's ridiculous. Items gets lost, misplaced, or re-scheduled all the time. You are not the only person who uses their services.

Fedex for example delivers almost every single package I order to STREET instead of TERRACE. No matter how valuable.

Luckily it's an old lady who has no need for any electronics that I typically order.I think you have some serious maturing to do because this rant is ridiculous and childish.

Anonymous
to Grow Up Kid Temecula, California, United States #724964

Us customers pay good money, a lot extra to get our stuff shipped at certain times, I ordered a product with two day shipping once and naturally it came in 3 days, the day after I was already out of town but luckily some *** came by and picked it up for me on my front porch..I wonder when he will deliver it back to me? Oh that's right he won't because he's a *** thief and ups didn't come through for the customer and call it what you want but ups need to either get the deliveries correct or change the service to 3-5 day possibly more day air.

Anonymous
to Grow Up Kid San Francisco, California, United States #896975

No you are wrong if I tell you I am guaranteeing you something and enter into a legal contract with you and then I break that guaranteed contract I can be held legaly and

financialy responsible for your damages

Anonymous
Tempe, Arizona, United States #590759

I was sent a package that was supposed to be delivered on Jan 3rd by Next Day Air.They failed to deliver the package on the 3rd, and even the 4th (a Friday).

It is now the 8th, and I have not yet received my package, despite my contacting UPS multiple times.I even spoke to a local UPS manager who had assured me that the package was on the truck.

Anonymous
#446687

Yep, got burned by the same service.Ordered UPS 2nd Day Air on a Tuesday and didn't arrive until the following Monday.

A big fat lie.I want my money back.

Anonymous
#372766

A wise man said, "I once became a fool for relying on a fool."

Anonymous
#372759

I ordered a katana for tameshigiri (no kiddin') almost three days ago to date. I'm beginning to clearly sense the fecklessness of UPS and their so-called 'guarantees'...

Anonymous
#337484

Paid for 2nd day air, package shipped Sunday, should be getting here Thursday.No holidays, has taken 4 days AT LEAST to ship.

Get the job done, or get the *** out.

*** UPS.You don't deserve my money.

Anonymous
#277959

You can't ship out on Saturdays !WHY !

Im sitting here furious too , it seems as though it is just common courtesy to do those kind of things for free !

My package is 30 minutes away from me in seacacus NJ , and has been for nearly 20 hours , by the time i get my package ill have no time to enjoy it either cause ill be off to work !Dammit maybe should have just ordered it on a different day

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