I paid extra to Amazon.com for two day delivery so my son could have a game he really wanted for Christmas. Along with that game I ordered other presents which were all due to come on Christmas Eve.
My son knew that his game was coming so he waited by the door all day for UPS. I checked the status and it stated DELIVERY ATTEMPTED NO ONE TO SIGN ( the package didn't need to be signed for). I called UPS they said it's a mistake you have 2 packages on the truck now. At 5:00 UPS delivered one package and the game was not in there.
My UPS carrier was great and called UPS-the package had been scanned but no one knew where it was. When I called to complain they hung up on me.
They lied, my son did get his game and I will never use UPS again. This is not the first time but it will be the last!
Product or Service Mentioned: Ups Delivery Service.