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they lost a package and i have had no response after several attempts to find or be compensated for the loss.i took care of my customer with a back-up shipment via USPS.i have found the standard protocal for UPS is to deny or simply not respond to claims.they are not the organization they used to be.it's been 3 months since the package was lost and avoidance appears to be the tactic.i have some solutions that get results.Small claims court,BBB,and direct complaints to upper management at UPS.i've had some damages denied and sued in the past.it works every time.they cave because they think the average customer will give up.terrible business policy.this company is not even a shadow of what was in the past

Review about: Ups Customer Care.

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Anonymous
#439703

You won't get anything through small claims, clown. If you really had sued many times you wouldn't be posting all over these forums complaining that you are not being compensated and can't get a resolution...those two statements are at odds with onje another...kind of like your split personalities.

Anonymous
#439020

The tracking info, including the number.

I've shipped 10s of thousands of packages and never had one get lost. I suspect you are full of the donkey scat.

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