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lost package,left e-mails and phone message to service response.they did logic tracking which means they actually never scanned it after it's been almost 3 months and all i get is a run around.many stories and no was insured but no step(i recomend)small claims court,BBB and complaints with names of service reps that never responded to the upper management at UPS.the standard company policy seems to be avoid and the customer will give up.what happened to the old UPS you could trust?they have been going downhill for years and when they have a damage or loss it is denied.just more profit for an already greedy company.


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I think now would be a good time to put up some specifics as far as shipping goes.USPS has Priority Flat Rate shipping boxes(free).Unbelieveably reasonable and fast.UPS has Surcharges and added fees for everything,just to add profit to their bottom line.In the mean time they continue with poor service(left a package in the snow w/o covering it this winter)and don't even take care of the packages they are entrusted with.I request either FedEx or USPS when I purchase something,but some still insist on using this Dinosaur of a shipping nightmare.Do yourself a favor and avoid UPS at all cost.They appear to care much more about $$$$$'s than people.

Columbus, Ohio, United States #796315

Boycott UPS, check out the facebook page and dont foret to like it.


Wth are you talking about?Incoherent?

Have you read any of your ramblings, cupcake? Then douchester wow sympathizes with you and that somehow proves....what exactly? That you are both delusional. Ok.

Well you can follow the advice that's been given or continue your jousting with windmills.You certainly deserve what you get.

to buddha and wow, sittin in a tr #796355

well,they finally paid after four months of avoidance and neglect.I understand that.UPS has got better things to do than be responsible.There's not much profit in delivering service after you have the money for a job you didn't do.


WOW thank you for your shows that the post are correct and these UPS post with deprecating dialog are truely incoherent.further im not brain dead or's real simple i'm here because i found a format to air my dissatisfaction.i will get this resolved but it won't be from giving info to the people who are not in control of it's outcome.this is more about the policies i've seen and how i've dealt with them in the past and to try and help people deal with the UPS the way i have all the documentation that transpired with everything i've stated,past and present.


Pot, have you met kettle?

@"wow," what does the meaningless post of yours have to contribute?

Bwahahaha, thanks for trying though, sweetheart.

to speaking of ***s #796353

I once again recognise a UPS spinner and your name calling won't even stop any intelligent person from getting the message.UPS is summarily dismissing the claims of evry single person that has some form of loss with them.Basically they feel they are to big to fail.

Ambridge, Pennsylvania, United States #441345

So apparently you all are the saviors of the pissedconsumer website :grin Why should she have to supply a tracking number to you?This site is for complaining about service or lack of service.

NOT for other posters to "help" her.It's so sad what morons you all are :sigh

to Wow #796350

people who view this should recognise the UPS(employed) spinners that try to remove the negative comments by "Spinning" and name calling.It might work in politics but I don't believe that the growing numbers of customers that UPS is alienating will buy the spin or believe this tripe.I will continue to expose this lame company and give my business to the USPS.There's a lot of shipping I do and I gladly like the money I save and the service from the USPS.


I thought you weren't going to respond to me again, guess I'm a hard habit to break.

IF you were an employee of UPS it seems you would know what a tracking number is and how the system works, yet you come here incredibly confused, post numerous conflicting rants, claim you have sued (and won) numerous times, yet can't manage to end in required paperwork.

I'll lay it out for you...

Call UPS, 800.742.5877

Refer to your "claim number" and include the TRACKING NUMBER

Ask them to email the form needed to file a claim.

Fill out the paperwork, attach the proof of cost on the product, proof you paid for the shipping, provide the TRACKING NUMBER

Wait for check to come in the mail (10-14 days)

Take check to bank, endorse, hand deposit to teller

Go home, take meds

When check clears go buy a clue.

See, that wasn't very difficult, assuming you actually USE the half a brain I assume you have. Who knows, maybe I'm giving you too much credit. I don't work at UPS, but ship daily, have ad to file a claim in the past and it's not nearly as difficult as you seem to think. It all starts with the TRACKING NUMBER. It's not like we're talking about damage where most people think any kind of packaging will do, IF you have a TRACKING Number, the package shows as a lost package after UPS has done a trace, and you file the required paperwork, you will get paid.

Why is it so hard for you to follow such simple steps?

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