Not resolved

I used the UPS store in Fallon, Nevada to package and ship valuable collectibles to 4 different customers. EVERY package arrived damaged.

I called the store and was told to call the toll free number to submit a claim. I paid a lot of money to have the store package my items and a lot of money to have them shipped. I was reimbursed for the value of the items, but not the expense of packaging them. The store is still open with the same people still working there.


Recently I received a call from UPS wanting to know why I hadn't paid their shipping bills. One I received and paid MONTHS ago and the other bill I have never received. It sounds like their billing department isn't any better than the Fallon store's packaging department.

I won't be using UPS anymore.

Company wrote 0 private or public responses to the review from Jan 22, 2012.
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